Return Policy

Return Policy

We want you to be completely satisfied with your purchase.

Return Eligibility

Returns are accepted within 30 days of delivery.

Returned items must be:

  • Unused
  • Clean
  • In original packaging
  • Complete with all accessories

How to Start a Return

Contact our customer service team before sending any item back.

Please include:

  • Your Order Number
  • Your Full Name
  • The Reason for the Return

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or shipped incorrectly.

Inspection

Returned items will be inspected upon arrival before a refund or exchange is approved.

Returns that do not meet our policy may be refused.

Support

Email:
support@aqualuxe.co