Return Policy
Return Policy
We want you to be completely satisfied with your purchase.
Return Eligibility
Returns are accepted within 30 days of delivery.
Returned items must be:
- Unused
- Clean
- In original packaging
- Complete with all accessories
How to Start a Return
Contact our customer service team before sending any item back.
Please include:
- Your Order Number
- Your Full Name
- The Reason for the Return
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or shipped incorrectly.
Inspection
Returned items will be inspected upon arrival before a refund or exchange is approved.
Returns that do not meet our policy may be refused.
Support
Email:
support@aqualuxe.co