Refund Policy

Refund Policy

At AQUALUXE, customer satisfaction is our priority.

30-Day Money Back Guarantee

You may request a refund within 30 days of receiving your order.

To qualify for a refund, the item must be:

  • Unused
  • In its original packaging
  • In resellable condition

Non-Refundable Items

Refunds cannot be issued for:

  • Products damaged due to misuse
  • Items returned without authorization
  • Products returned after 30 days

Refund Process

Once we receive and inspect your return, we will notify you regarding approval.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and include photos of the product.

Contact

Email us at:

support@aqualuxe.co