Refund Policy
Refund Policy
At AQUALUXE, customer satisfaction is our priority.
30-Day Money Back Guarantee
You may request a refund within 30 days of receiving your order.
To qualify for a refund, the item must be:
- Unused
- In its original packaging
- In resellable condition
Non-Refundable Items
Refunds cannot be issued for:
- Products damaged due to misuse
- Items returned without authorization
- Products returned after 30 days
Refund Process
Once we receive and inspect your return, we will notify you regarding approval.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and include photos of the product.
Contact
Email us at:
support@aqualuxe.co